Certainly! Here are some FAQ with answers for sourcing a 1000kVA generator from MEP Power Factory:
Q: What are the specifications of the 1000kVA generator?
A: The 1000kVA generator typically features a prime power capacity of 800kW and standby power capacity of 880kW. It usually includes an engine from renowned manufacturers like Cummins or Perkins and an alternator from brands like Stamford or Leroy Somer, with a fuel tank capacity customizable based on requirements.
Q: How do I request a quote for a 1000kVA generator?
A: You can request a quote by contacting our sales team via email or phone. Ensure to provide details such as your location, application needs, and any additional specifications or customization requirements.
Q: What is the lead time for the delivery of a 1000kVA generator?
A: The lead time usually ranges from 4 to 8 weeks, depending on the customization and the current production schedule. Expedited delivery options may also be available upon request.
Q: Does MEP Power provide installation services?
A: Yes, MEP Power offers comprehensive installation services, including site assessment, transportation, and on-site installation to ensure your generator is up and running efficiently.
Q: What are the warranty terms for the 1000kVA generator?
A: The standard warranty includes a 12-month or 1,000 operational hours guarantee, whichever comes first. Extended warranty options are also available upon request.
Q: Can I get after-sales support and maintenance services?
A: Yes, we provide after-sales support including routine maintenance, emergency services, and parts replacement to ensure optimal performance of your generator.
Q: Are financing options available for purchasing the generator?
A: We offer flexible financing options to suit your budget and financial requirements. Please contact our finance department for detailed information.
Q: Is the generator compliant with the latest emission standards?
A: Our 1000kVA generators comply with the latest Tier 2, Tier 3, or Tier 4 emission standards, depending on your location and regulatory requirements.
Q: How do I ensure the generator is suitable for my application?
A: Our technical team can assist you with load assessments and site evaluations to ensure the 1000kVA generator meets your specific power needs.
Q: What type of fuel does the 1000kVA generator use?
A: The generator typically uses diesel fuel.