1. What is the lead time for the 1100kW generator from MEP Power factory?
The lead time for an 1100kW generator typically varies depending on current demand and production schedules. Generally, it ranges from 6 to 12 weeks once the order is confirmed.
2. What are the specifications of the 1100kW generator?
The 1100kW generator from MEP Power features a robust diesel engine, an advanced control panel, high-efficiency alternator, cooling system, fuel system, and a sound-attenuated enclosure. Detailed specification sheets are available upon request.
3. Are customizations available for the 1100kW generator?
Yes, MEP Power offers customizations for various components such as the control panel, fuel tanks, enclosures, and trailers to meet specific project requirements.
4. What type of warranty is offered with the 1100kW generator?
The 1100kW generator comes with a standard 1-year or 1000-hour operational warranty, whichever comes first. Extended warranty options are available upon request.
5. What are the payment terms for purchasing the 1100kW generator?
MEP Power offers flexible payment terms including Letter of Credit (LC), Telegraphic Transfer (T/T), and other arrangements upon mutual agreement.
6. How do I arrange for shipping and logistics?
MEP Power can manage both domestic and international shipping logistics, including packaging, freight forwarding, and customs clearance. Customers can also choose to handle their own logistics.
7. What maintenance support does MEP Power provide?
MEP Power offers comprehensive maintenance support, including scheduled service visits, emergency repairs, and remote monitoring. Maintenance contracts are also available.
8. Is installation service included in the purchase?
Installation service is not typically included in the purchase price. However, MEP Power can arrange for professional installation services at an additional cost.
9. How do I request a quote for an 1100kW generator?
To request a quote, contact MEP Power via their official website, email, or phone. Provide detailed project requirements and specifications for an accurate quote.
10. Can I visit MEP Power factory to inspect the generators?
Yes, factory visits can be arranged. Please contact MEP Power to schedule an appointment and discuss your visit in detail.