Sure, here are some FAQ with answers for sourcing a 1200 KVA generator from MEP Power factory:
Q: What is the lead time for delivery of a 1200 KVA generator?
A: The typical lead time for a 1200 KVA generator from MEP Power is approximately 6-8 weeks, but it can vary depending on current production schedules and customization requirements.
Q: Can I customize the generator specifications?
A: Yes, MEP Power offers customization options to meet your specific requirements, including different configurations for voltage, fuel type, and control systems.
Q: Do you provide installation services?
A: MEP Power offers comprehensive installation services, including site assessment, transportation, and installation of the generator to ensure it operates correctly and efficiently.
Q: What are the payment terms?
A: Payment terms typically include a down payment upon order confirmation and the remaining balance before delivery. Specific terms can be discussed directly with the sales team.
Q: What type of warranty is provided with the 1200 KVA generator?
A: The 1200 KVA generator comes with a standard one-year or 1000-hour operational warranty, whichever comes first. Optional extended warranties are available for an additional cost.
Q: Are spare parts readily available?
A: Yes, MEP Power maintains an inventory of spare parts for all their generators, including the 1200 KVA model, ensuring quick and efficient servicing and maintenance.
Q: Do you offer maintenance services?
A: MEP Power provides full maintenance services, including routine checks, preventive maintenance, and emergency repairs to ensure optimal performance and longevity of the generator.
Q: What are the fuel options for the 1200 KVA generator?
A: The 1200 KVA generator from MEP Power can be configured to run on diesel, natural gas, or dual fuel, based on your specific needs and availability.
Q: Are there any certifications or standards met by the generator?
A: Yes, MEP Power generators comply with international standards and certifications, including ISO, CE, and other relevant industry-specific standards.
Q: How energy-efficient is the 1200 KVA generator?
A: The 1200 KVA generator from MEP Power is designed for high energy efficiency with optimized fuel consumption, meeting contemporary environmental and operational standards.