Sure, here is an FAQ for sourcing a 1200kW generator from MEP Power Factory:
Q1: What are the specifications of the 1200kW generator?
A1: The 1200kW generator from MEP Power Factory typically includes specifications such as a diesel engine, an advanced alternator, and a robust control panel. For detailed specs, please contact our sales team.
Q2: What is the lead time for such a large generator?
A2: The lead time normally ranges from 8 to 12 weeks, depending on customization requirements and current production schedules. Please get in touch for an exact timeline.
Q3: Are there customization options available?
A3: Yes, we offer various customization options, including bespoke fuel tank sizes, different alternator brands, soundproofing, and control panel configurations.
Q4: What kind of warranty is provided?
A4: MEP Power Factory offers a standard warranty of 12 months or 1000 operational hours, whichever comes first. Extended warranty options are also available.
Q5: Can you provide installation and commissioning services?
A5: Yes, we offer installation and commissioning services. Our team of experts ensures that the generator is installed and commissioned to the highest standards.
Q6: What are the primary applications of this generator?
A6: The 1200kW generator is ideal for industrial applications, data centers, hospitals, and large commercial buildings requiring reliable backup power.
Q7: How do I request a quotation?
A7: Simply contact our sales department via email or phone. Provide your specifications and requirements, and we will prepare a detailed quotation for you.
Q8: Are financing options available?
A8: Yes, we offer various financing options. Please discuss this with our finance team to find the best plan that suits your needs.
Q9: What are the maintenance requirements?
A9: Regular maintenance is essential for optimal performance. We recommend scheduling preventative maintenance checks every 200 to 250 hours of operation.
Q10: Do you offer after-sales support?
A10: Absolutely. Our after-sales support includes technical assistance, spare parts availability, and routine maintenance services.