FAQ for Sourcing a 1400 kVA Generator from MEP Power Factory
Q: What are the specifications of the 1400 kVA generator?
A: The 1400 kVA generator from MEP Power typically features a diesel engine, 3-phase power, 50/60 Hz frequency, and is capable of producing 1400 kVA of continuous power. For detailed specifications, please refer to the technical datasheet provided by MEP Power.
Q: What is the lead time for delivery?
A: The lead time for a 1400 kVA generator can vary based on production schedules and demand. Typically, it ranges from 6 to 12 weeks. For accurate lead times, contact MEP Power directly.
Q: Is customization available?
A: Yes, MEP Power offers customization options for their generators, including housing options, fuel tank sizes, and control systems. Please discuss your specific requirements with their sales team.
Q: What warranty does MEP Power offer?
A: MEP Power generally offers a standard warranty period which covers parts and labor for defects in manufacturing. The exact terms can be found in the warranty documentation provided with the purchase.
Q: Are there maintenance services available?
A: Yes, MEP Power offers comprehensive maintenance services, including routine inspections, servicing, and repairs, to ensure optimal performance of the generator.
Q: What are the payment terms?
A: Payment terms can vary, but typically MEP Power requires a deposit upon order confirmation with the balance due prior to shipping. Specific terms should be confirmed directly with the sales department.
Q: Can I visit the factory for an inspection before purchase?
A: Yes, MEP Power encourages potential customers to visit their manufacturing facility for a full inspection. Please schedule an appointment through their customer service.
Q: What certifications does the generator meet?
A: The 1400 kVA generators from MEP Power comply with international standards, including ISO 9001, CE certifications, and others relevant to specific regions and applications.
Q: How do I get a quote for the 1400 kVA generator?
A: To obtain a quote, contact MEP Power directly via their website, email, or phone. Provide them with your specific requirements and they will issue a detailed quotation.
Q: Are installation services offered?
A: Yes, MEP Power offers installation services through their network of trained professionals. This can be arranged during the purchase process.