Q: What types of 24KW generators does MEP Power Factory offer?
A: MEP Power Factory offers a range of 24KW generators including diesel, natural gas, and bi-fuel options. These generators are designed for industrial, commercial, and residential applications.
Q: What are the key features of MEP Power Factory’s 24KW generators?
A: Key features include high efficiency, low emissions, robust construction, and advanced control systems. They are also equipped with sound attenuated enclosures for quieter operation and automatic transfer switches for seamless power transition.
Q: Are the generators compliant with international standards?
A: Yes, MEP Power Factory’s 24KW generators comply with international standards such as ISO, EPA, and CE, ensuring high quality and reliability.
Q: What is the lead time for ordering a 24KW generator?
A: The lead time varies depending on the model and custom specifications, but generally ranges from 4 to 8 weeks.
Q: Do you provide installation and maintenance services?
A: Yes, MEP Power Factory offers comprehensive installation and maintenance services to ensure optimal performance of the generators.
Q: Is there a warranty for the 24KW generators?
A: Yes, all 24KW generators come with a standard warranty. Details vary, but typically include coverage for parts and labor for a specified period or operational hours.
Q: Can I get a customized solution for my specific power needs?
A: Absolutely, MEP Power Factory specializes in providing tailored solutions to meet specific power requirements. You can discuss your needs with their technical team for a customized generator setup.
Q: How do I place an order?
A: Orders can be placed by contacting MEP Power Factory directly through their website, email, or phone. Their sales team will guide you through the process.
Q: Are financing options available?
A: Yes, MEP Power Factory offers various financing options to accommodate different budget needs.
Q: How can I get technical support?
A: Technical support is available through MEP Power Factory’s customer service hotline, email, or on-site by scheduling a service engineer visit.
Q: What should I consider when choosing a generator?
A: Consider factors such as power requirements, fuel type, installation location, and noise level. Consulting with MEP Power Factory’s experts can help you make an informed decision.