Sure, here’s a FAQ list for sourcing a 125kW generator from MEP Power Factory:
Q: What is the lead time for a 125kW generator from MEP Power Factory?
A: The lead time typically varies based on stock availability and customization requirements, but it generally takes about 4-6 weeks from order confirmation to delivery.
Q: What are the payment terms?
A: The payment terms usually include a 30% deposit upon order confirmation and the remaining 70% before shipment. However, specific terms may be negotiable.
Q: Can the generator be customized?
A: Yes, MEP Power Factory offers customization options for the 125kW generator, including modifications in design, fuel type, and additional features as per client requirements.
Q: What is the warranty period?
A: MEP Power Factory typically provides a 1-year or 1000 operational hours warranty, whichever comes first. Extended warranties may be available upon request.
Q: What fuel options are available?
A: The standard 125kW generators are usually configured to run on diesel, but MEP Power Factory can provide alternative fuel options such as natural gas or propane upon request.
Q: Are there any certifications available for the generator?
A: Yes, MEP Power Factory generators come with various certifications such as ISO, CE, and UL, depending on the model and regional requirements.
Q: How is the generator shipped?
A: Generators are shipped in sturdy, secure packaging via sea freight or air freight, based on the customer’s preference and urgency.
Q: Does MEP Power Factory provide installation and maintenance services?
A: MEP Power Factory offers installation and maintenance services either directly or through authorized service partners, ensuring proper setup and optimal performance.
Q: What is included in the standard package?
A: The standard package for the 125kW generator includes the generator unit, user manual, basic tool kit, and warranty documentation. Additional accessories may be available as options.
Q: How do I get a quotation?
A: You can request a quotation by contacting MEP Power Factory directly through their website, email, or telephone. Provide details about your requirements for an accurate quote.