Sure! Below is a concise list of FAQ with answers for sourcing a 360kW generator from MEP Power Factory.
Q: What is the lead time for a 360kW generator?
A: Typically, the lead time for a 360kW generator from MEP Power Factory is around 6-8 weeks, depending on the specific configuration and customizations required.
Q: Is customization available for the 360kW generator?
A: Yes, MEP Power Factory offers various customization options, including different fuel types, control systems, enclosure types, and voltage outputs to meet specific customer requirements.
Q: What are the warranty terms for the 360kW generator?
A: The standard warranty for the 360kW generator is 12 months or 1,000 operational hours, whichever comes first. Extended warranty options are also available upon request.
Q: What types of fuel can the 360kW generator use?
A: The generator can be configured to operate on diesel, natural gas, or dual-fuel depending on customer needs.
Q: Are installation and commissioning services available?
A: Yes, MEP Power Factory provides installation and commissioning services to ensure that the generator is installed correctly and operates efficiently.
Q: What are the maintenance requirements for the 360kW generator?
A: Regular maintenance includes routine checks, oil and filter changes, and coolant replacement as per the manufacturer’s guidelines. Detailed maintenance schedules can be provided.
Q: Can the 360kW generator be used for both prime and standby power applications?
A: Yes, the 360kW generator is designed to be versatile and can be used for both prime and standby power applications.
Q: What certifications does the 360kW generator have?
A: The generator complies with international standards and certifications such as ISO 9001, ISO 14001, and CE marking.
Q: How can I get a quote for a 360kW generator?
A: You can request a quote by contacting MEP Power Factory’s sales team via their website, email, or phone. Provide your specific requirements to receive an accurate quote.
Q: Does the 360kW generator come with remote monitoring capabilities?
A: Yes, remote monitoring options are available, allowing you to monitor and control the generator’s performance and status from a remote location.
I hope this helps! Let me know if you need further information.