Sure, here are some frequently asked questions (FAQ) related to sourcing a 140kW generator from MEP Power factory:
1. What is the lead time for a 140kW generator from MEP Power factory?
The lead time generally varies depending on the current production schedule and specific customization requirements. On average, you can expect a lead time of 4-6 weeks.
2. What are the key specifications of the 140kW generator?
The 140kW generator typically includes features such as a diesel engine, automatic voltage regulation, a soundproof canopy, and a digital control panel. Detailed specifications can be provided upon request.
3. Is it possible to customize the 140kW generator as per our requirements?
Yes, MEP Power factory offers customization options for their 140kW generators including fuel tank size, control system configuration, and other specific needs.
4. Do you provide installation services?
MEP Power does not directly provide installation services. However, they can recommend certified contractors who can handle the installation professionally.
5. What is the warranty period for the 140kW generator?
The standard warranty period for a 140kW generator from MEP Power factory is 12 months or 1,000 operating hours, whichever comes first.
6. How do you handle shipping and delivery?
Shipping and delivery options will be discussed during the purchasing process. MEP Power can arrange for FOB (Free on Board) and CIF (Cost, Insurance, and Freight) shipping, depending on your requirements.
7. What after-sales support is available?
MEP Power provides comprehensive after-sales support which includes technical assistance, maintenance services, and access to spare parts.
8. Are there financing options available?
Financing options can be discussed on a case-by-case basis. It is recommended to contact MEP Power’s sales team to explore possible financing solutions.
9. What are the payment terms?
Typical payment terms are a 30% down payment upon order confirmation and the remaining 70% before shipment. Specific terms can be negotiated.
10. Can I visit the MEP Power factory before making a purchase?
Yes, factory visits are encouraged and can be arranged by prior appointment. This allows you to get a firsthand look at the manufacturing process and quality standards.
These FAQs should provide a good overview for anyone interested in sourcing a 140kW generator from MEP Power factory.