Sure! Here are some frequently asked questions (FAQ) about manufacturing a 1600 kVA generator from the MEP Power factory:
1. What is the lead time for manufacturing a 1600 kVA generator?
The typical lead time for manufacturing a 1600 kVA generator is between 8 to 12 weeks, depending on production schedules and component availability.
2. What certifications do your 1600 kVA generators have?
Our 1600 kVA generators are certified to comply with ISO 9001, ISO 14001, and OHSAS 18001 standards. They also meet CE and EPA emissions standards.
3. What is the warranty period for a 1600 kVA generator from MEP Power?
We offer a standard warranty period of 1 year or 1,000 operating hours, whichever comes first. Extended warranties are also available upon request.
4. Can you customize the generator to specific requirements?
Yes, we offer customized solutions to meet specific requirements including voltage variations, sound attenuation, and custom enclosures.
5. What type of fuel can the 1600 kVA generator operate on?
Our 1600 kVA generators can operate on diesel fuel, but we also offer models that can run on natural gas or bi-fuel configurations.
6. What maintenance support do you provide post-purchase?
We offer comprehensive maintenance support including routine inspections, servicing, and emergency repair services. We also provide training for your maintenance personnel.
7. How do you ensure the quality of your generators?
Quality assurance is integrated into every step of our manufacturing process. Each generator undergoes rigorous testing including load tests, insulation tests, and functionality checks before shipping.
8. What are the dimensions and weight of the 1600 kVA generator?
The standard dimensions are approximately 5000mm (L) x 2000mm (W) x 2500mm (H), and it weighs around 10,000 kg. Custom sizes can be made available upon request.
9. Is remote monitoring available for these generators?
Yes, our generators come with optional remote monitoring systems to help track performance, fuel consumption, and maintenance schedules.
10. What after-sales services do you offer?
We provide a range of after-sales services including installation support, commissioning, technical training, spare parts supply, and troubleshooting assistance.
Please feel free to contact us for any additional information or specific queries.